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Welcome to the CIA Residential Landlord Hub

CIA Residential Landlord Hub

For all your residential landlord and tenancy needs

The CIA Residential Landlord Hub, powered by Farillio, provides 24/7 access to the vital content and resources which every residential landlord needs to operate smoothly and with confidence.

  • Access dynamic and ready-to-use legal documents and letters
  • Learn all you need to know from our landlord and tenant super guides and videos
Judge's hammer

Legal Matters

Understand what you need to know and do to be legally compliant or if you encounter any legal issues.

Law book

Laws & Regulations

Keep up to date with laws and regulations and get informed of new developments as they occur.

Weakest link in a chain

Risk Management

Access the guidance you need when tenancy issues occur, and ensure you have the correct documentation and processes in place.

Key on chain

Everyday Tenancy Resources

Access resources created by experts and lawyers for all your everyday tenancy needs and queries, as well as the unexpected.

Book open on laptop

Document Filing

Create and store documents using our dynamic templates and document management system, plus upload and store external PDFs.​

Key in house

Personal Matters

Ensure you're covered from a personal point of view with our resources on wills, divorce, tax and debt recovery.

The hub contains resources and content across a range of topics including content for commercial landlords and both residential and commercial tenants.

Onboarding Tenants

Building & Maintenance


Ending a Tenancy

Neighbour Disputes

Debt Recovery

Rent Increases

Data Protection

Setting up a Ltd Company

Rent Arrears

Health & Safety

Mortgages & Finance

Returning to the CIA Residential Landlord Hub?

If you are returning to use this service again, enter your email address and password that you created during registration below:

First time using the CIA Residential Landlord Hub?

If this is your first time using this service, you will first need to create an account to get started.

To do this, please find the voucher code mentioned in your policy documents (or given to you via the call center) and enter it below: